These general conditions of sale are concluded on one hand by the club MosAiles Paragliding ( SIRET 485 166 672 0001 7 ) , represented by its president , whose headquarters are in the town hall ZOUFFTGEN 57330 , which we call " the club MosAiles " and secondly , by any person or entity , called " member" who have placed an order online through the website club.mosailes.com by email or by phone.
These general conditions of sale apply to all goods or services supplied by the club MosAiles, the participant agrees to accept without reservation after signing this document and / or have validated his order online . These conditions shall prevail over any other general or special conditions not specifically approved by the club MosAiles .
The member who offers a service or property to someone commits him to accept the terms and conditions set out below.
MosAiles the club reserves the right to modify all or part of the terms of sale without notice. The changes will then apply to all future benefits.
The services offered by the club MosAiles are valid for 12 months from the date of order payment . Beyond that date , the club MosAiles is not required to perform the services ordered. The amounts paid will not be refunded. Any evidence or medical certificate presented to cancel this contract will be considered null and void.
To set the service ordered, the member will choose the date of appointment that suits him by selecting the calendar Site club.mosailes.com (the date is updated by the system when the activities have only one occurrence in the year). Aviation activities is conditioned by the weather or by a subcontractor, the appointment will remain in "programmed" status to the night. According to the latest weather forecasts, this status will change to "confirmed" or "canceled" status after 5pm.
The participant is responsible for making appointments. MosAiles the club can not be held responsible for making appointments late in relation to the expiry of the order and therefore the possible failure to achieve the performance due to inclement weather.
The participant must check the status of his appointment on the calendar on our website.
In case of cancellation of a session from the club MosAiles, the member will be automatically credited with a new session that could affect the day of his choice using this calendar on our website. In the case of an annual output, the club will reimburse the member the amount that has been reimbursed by the subcontractor or the head of the organization.
Having confirmed the appointment, the member must be present at the specified time, or shortly before to the place of rendez-vous. Any missed session for delay shall be deemed due.
The member agrees to remain available for a minimum of 4 hours after the time of appointment.
The participant has a right of withdrawal of 14 days from the delivery date of the payment ordered on our website club.mosailes.com. This withdrawal can be made by telephone but must be confirmed by e-mail stating
In case of cancellation of an appointment by the participant, less than 3 weeks before the date of appointment, compensation of € 30 for handling fees, will be retained.
24 hours before the date of the appointment, a session can be canceled by the participant and, unless canceled by the club MosAiles, considered to be due.
Any partial absence or early departure does not confer any right to reduction or refund (unless insurance was contracted).
If canceled by the club, the member shall be reimbursed for the money he had advanced less any cancellation fee (eg deposit booking accommodation).
The club reserves the right to refuse membership evolves with hardware that does not match its criteria for safety. The applicant is fully responsible for the loss, theft or damage of the equipment or material entrusted during the probationary period.
By clicking the box "I accept the terms and conditions of sale" when ordering online, the participant agrees to comply with them.
The minimum age for a member is 14 years old (12 with derogation) with parental consent for minors.
Each member agrees to be insured with civil air Responsibility and possibly Personal accident.
A liability insurance covers damage done in the Air to others
A Personal Accident insurance covers damage that is done to oneself.
Members may complete their insurance coverage by validating the present form of the insurer here https://www.saam-assurance.com/aviation-generale/vol-libre/volpack/
The participant will receive a discount of 10% if entering the partner code EC57SM.
The airline liability insurance may possibly be supported by insurance "head of household " of the Participant.
Loading insurance documents:
The member must annually instruct the proof of the insurance contract in " my documents " found on the page " My Account".
No benefit can not be resolved the same day as the decision on the appointment club.mosailes.com Internet site are permitted only after receipt and approval of a settlement.
In case of dispute that can not be resolved amicably, the court of Thionville is recognized as the sole competent.
These general conditions of sale are the property of the club MosAiles. Anyone who would use his own account would be subject to prosecution.
Any person ( called the client here) member or not of the club can purchase equipment in the clubhouse.
The client is fully aware that its agreement on the content of these conditions does not require a handwritten signature. The handwritten signature is replaced by the click of validation of the order.
Client states have full legal capacity to engage under these terms of sale.
The customer has the option of saving or editing these terms, given that both the saving and editing of this document are his sole responsibility, knowing that these conditions are subject to change by www. mosailes.com. In this case, the conditions will be those in force on the site during the validation of the order by the customer.
The online shop set up by MosAiles via its website lists the following information :
o accurate identification club.mosailes.com
o presentation of the essential characteristics of the products
o indicated in euros (TTC) the price of goods
o the rate of administrative costs and delivery charges
o indication payment terms
o the existence of a right of withdrawal
These conditions of sale constitute the entire obligations and rights of both parties. In this sense, the client is expected to accept without reservation all the provisions contained in these above conditions. club.mosailes.com undertakes for its part to fulfill its role as seller under the same conditions.
These terms are intended to define the rights and obligations of the parties under the online sale of goods and services offered by club.mosailes.com to the client.
This contract contains the following contractual documents, presented in descending order:
o the present general conditions of sale
o the order
In case of conflict between the provisions contained in the documents of different ranks, the provisions of the document of a higher precedence.
These general conditions of sale shall enter into force on the date of signing of the order by the customer.
These conditions are concluded for the duration necessary for the provision of goods and services purchased.
Any order signed by the client "double click" constitutes an irrevocable acceptance which can be challenged only in cases specifically provided for in these terms and conditions of sale as " right of withdrawal " and " out of stock ".
The "double click" associated with the authentication, non-repudiation and integrity protection of messages is an electronic signature. This electronic signature has a value of handwritten signature between the parties.
The records stored in club.mosailes.com computer systems under reasonable security conditions, will be considered proof of communications, orders and payments between the parties.
club.mosailes.com presents on its website products to sell and their descriptions.
Site prices are indicated in euros all taxes included (VAT ). They are applicable for the validation of the order by the customer and do not include administrative costs or participation in postage charged extra, and indicated before the final validation of the order.
Prices are subject to French VAT and any change to the rate of VAT will be implicitly reflected in the price of the products presented on the site club.mosailes.com at the time stipulated by the decree of application relating thereto.
The periods of availability vary and also depend on the availability of the buyer when making an appointment for delivery.
The offers presented by club.mosailes.com are valid only within the limits of available stocks. club.mosailes.com inform the customer in case of out of stock and it will offer a replacement or refund.
The products offered and standards conform to the French legislation. The photographs, texts, information and characteristics reproduced and illustrating the products presented are not contractual. Consequently, club.mosailes.com liability cannot be accepted for any error or omission in any of these photographs or texts, information of the products.
club.mosailes.com retains full ownership of the goods sold until full receipt of all sums owed by the customer under its control, including fees and taxes.
The transfer of ownership of property purchased club.mosailes.com the customer to a third party, will not be supported by club.mosailes.com.
Only the original purchaser of the property may claim access provisions of these terms of sale.
Any order paid by credit card or bank transfer will be processed upon receipt of payment. For orders by wire transfer, the reservation period of items will not exceed seven working days.
The periods of availability and shipping will be reconsider from the date of registration of this settlement.
The customer must verify the completeness and compliance information regarding the delivery address that he provides club.mosailes.com. The latter can not be held responsible for any data entry errors and the consequences that would follow such as a delay and / or error in delivery. In this context, all costs incurred for the return of the order will be entirely borne by the customer.
The customer will be notified by e-mail, post or telephone of the impending delivery on their order.
This command will be executed no later than within 30 days from the date of final approval by club.mosailes.com (payment received and order verification procedure performed).
club.mosailes.com can not be held liable for breach of contract in case of shortage or unavailability, force majeure, disruption, total or partial strike of postal services and means of transport and / or communications, flood or fire. club.mosailes.com cannot be liable for any consequential damages such as loss of business, loss of profits, loss of chance, damage or expense that might arise from the purchase of products.
In case of unavailability of the product ordered, the customer will be informed immediately and will be able to modify or cancel the order. The customer then has the option of requesting either a refund of amounts collected ( occurring within 30 days at the latest following the cancellation of the order), or if an exchange of product characteristics and price, in agreement with club.mosailes.com.
If unable to exchange club.mosailes.com reserves the right to cancel the order by the customer to repay the amounts received.
In case of a lack of completeness and adequacy of information provided by the customer when ordering, club.mosailes.com can not be held responsible for any data entry errors and resulting consequences, particularly in terms of delay and / or misdelivery. In this context, all costs incurred for the return will be borne by the customer.
club.mosailes.com undertakes to inform the client of any change in his order on the time, price, features, in order to give the latter the decision to modify the order accordingly.
club.mosailes.com charge to the customer participation in delivery charges.
club.mosailes.com recommends the customer to keep track of data on the order of a medium of his choice until the final resolution of the order.
The credit card payments and bank are collected directly as well as those made with PAYPAL.
To set the order, the customer has the choice of all payment methods in the final validation of the order, namely: credit card, check or bank transfer.
Any order paid by credit card or bank transfer will be processed upon receipt of payment. The periods of availability and shipping will be reconsidered from the registration date of payment.
Full payment must be made when ordering. At no time, the amounts received can be considered as a deposit.
club.mosailes.com specifically reserves the right to refuse to make a delivery or an order from a customer who has not fully paid or a previous order or with whom a payment dispute remain.
The customer guarantees club.mosailes.com that he has the necessary permissions to use the payment method he chooses during the validation of the order.
club.mosailes.com reserves the right to suspend any order or delivery in case of refusal to authorize payment from financial institutions.
The client is advised that club.mosailes.com can not be held responsible for any misuse or fraudulent use of any means of payment would not have been detected.
club.mosailes.com recommends the customer to ensure the solvency of its payment before confirming the order on the site. club.mosailes.com reminds the customer that payment by credit card passes through a secure system and no credit card number is stored in its files.
An order will be closed when all products have been delivered and that the consumer will have entirely paid for the products and participation in administrative and postage.
The customer will ensure the necessary space for the passage of objects for delivery.
The products will be delivered to the address specified by the customer on the order form.
The choice of mode of transport is made by club.mosailes.com according to weight and / or volume of products. club.mosailes.com reserves the right to make deliveries in several times.
club.mosailes.com reminds the customer that is required to ensure mentioning all relevant information to the delivery of the order.
The client has a legal and contractual obligation to check the physical condition and the content of his delivery, the delivery with the delivery person. As a reminder, the packages travel at the risk of the recipient.
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged or broken, etc.. Product ) must be indicated on the bill of club.mosailes.com delivery form of "handwritten reserves" detailed, dated, explicit and accompanied by the signature of the customer.
Any claims received after the deadline after 14 working days will be permanently dismissed without recourse to the customer.
The customer is responsible for ensuring the compliance of delivery in the presence of the delivering person either by himself or by a person authorized by him to receive the delivery.
club.mosailes.com make all necessary efforts to regularize the situation to the extent that the client has completed all the necessary steps in case of malfunction during delivery.
club.mosailes.com can not be held responsible for any delay in delivery due to errors or disruptions ( total or partial strike of the supply chain and / or postal services and / or means of transport or communications ).
In case of delay in delivery, after 30 days following the settlement club.mosailes.com provide the opportunity for the customer to be reimbursed of the amounts received for this command under the terms of these terms of sale.
Only damage and anomalies mentioned in the said reservations made by the customer will be considered in resolving the dispute.
the client has a right to cancel the order during 14 days after delivery, return shipping cost and storage will be the customer's responsibility, the fees are 3% of the order price.
The customer will have to inform club.mosailes.com, within 14 working days from the date of delivery, any claim of error of delivery and / or non-conformity of the products with the specifications on the order. Any claims made beyond this time will be rejected without recourse to the customer.
If after delivery, the customer becomes aware of an error, it is required to keep the delivery status and prevent club.mosailes.com.
Similarly, in case of non-conforming product, the customer can make a claim with club.mosailes.com :
51 Station Street
TEL : 06 61202203
o telephone from 8 to 12 am and from 14pm to 18pm, Monday to Friday, excluding holidays
club.mosailes.com attempt to provide the best solution to resolve the situation.
Any claim not made in the rules defined above and within the time limits could not be taken into account and release club.mosailes.com any responsibility vis-à- vis the client.
club.mosailes.com will make every effort to rectify the problem by the customer as soon as possible. In these cases and to the extent that the error comes from its services, club.mosailes.com will support the return of the product (s).
The customer is informed that certain documents related to ( x ) packages may be obtained and must remain in possession of all the information received until complete resolution of the claim.
club.mosailes.com grants the customer a withdrawal period of 14 calendar days to request recovery of the product ordered. The cost of returning the products that does not suit him will be flat and at his expense. Within a short time club.mosailes.com will take care of taking back the unwanted products.
club.mosailes.com makes an appointment with the customer and a delivery will take back or dan products at the following times :
- From 8h to 16h, Monday to Friday.
This right of withdrawal is without penalty, except for the return costs that are borne by the customer up to 50 €.
Assuming the exercise of the right of withdrawal, the customer will be reimbursed for amounts received for the acquisition of goods or the cost of returning it will be directly deducted from the sums received for the acquisition of goods or, if the amounts collected are not sufficient customer shall pay the cost of returning directly club.mosailes.com.
All products subject to a withdrawal from the customer will be returned to club.mosailes.com in a new and clean condition for resale.
Any product that was damaged, which would be incomplete, will not be refunded or exchanged.
In case of exercising the right of withdrawal, club.mosailes.com will make every effort to refund the customer within 15 days of receipt of return. the customer will be refunded by bank transfer.
The warranty is only applicable in the context of a comprehensive settlement of the order.
The warranty for used products or settled does not exceed the period of withdrawal.
All items are sold as they are, the customer must check the items upon delivery.
club.mosailes.com guarantees the customer in respect of latent defects affecting the products delivered. A refund will be considered after review of the product by club.mosailes.com. In case the customer would be recognized as responsible for any damage, no refund will be considered.
Any product which warranty period has expired will not be supported by club.mosailes.com.
The customer is expressly informed that club.mosailes.com is not the manufacturer of the products featured in the website.
Accordingly, in case of damage to a person or property by a defective product, the sole responsibility of the producer of the latter may be sought by the client.
Hypertext links can lead to other sites than club.mosailes.com. club.mosailes.com assumes no liability in the event that the content of these sites violate the laws and regulations in force.
According to the law of 22 August 2002 on the protection of individuals with regard to the processing of personal data and the Grand-Ducal Regulation of 21 December 2004 establishing the electronic communications and postal services and the nature the format and modalities of data made available through the treatment of personal data while user has a right to access and correct or delete any personal information about them by sending an email to info at mosailes dot com.
These terms and conditions are subject to French law. This is for the fund rules as to the rules of form.
In case of dispute or claim, the customer first contact club.mosailes.com for an amicable solution.
Updated January 2014